A small insight into our excellent service
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We approached Custom Sound and Vision at the very early stages of our new build and developed an excellent relationship throughout the four years our wee journey took us.
Andrew provided us with a high standard of advice and guidance throughout the planning and installation of our Network, Control4 Automation, CCTV, Intruder System and Home Theatre Systems. The quality of installation and choice of components was of a very high standard and we would definitely recommend Andrew and his team.
There's a difference between a tradesman who installs something and a supplier who provides an excellent service. Andrew is more of a "one-stop-shop" for a quality custom installation. Now, back to my Dolby Atmos Theatre experience…
We were renovating and extending our house and wanted to take the opportunity to 'future-proof' it as well making it a bit more fun to live in!!
We initially approached Andrew/Custom Sound and Vision along with a few other companies whose websites suggested they did the same. Straight away the response from Andrew/Custom Sound and Vision was a class above, he/they listened to what we wanted and came back with suggestions as to how we went about achieving it. Prices were competitive and, from what I knew, the quality of the suggested items was excellent.
Throughout the installation we were always kept up to date with progress and, as things developed, any change in our requirements was always treated in a friendly and practical way. Prices charged were always as quoted so we knew exactly where we were with our budget at all times.
We now have Control 4, automated lights, CCTV, Alarm, integrated speakers and a home cinema all of which works seamlessly. The sound and picture quality of the home cinema is amazing!!!
It goes without saying that I would highly recommend Andrew/Customer Sound and Vision for anything from a complete home automation to a standalone home cinema.
I identified the services of Custom Sound and Vision following an extensive Internet search and subsequently a preliminary conversation with Andrew Walton.
My need was to install security devices, business and personal internet systems (fixed and mobile), central heating controls and comprehensive entertainment systems throughout an existing, architecturally demanding, house.
It was evident from that first telephone call he was completely familiar with the needs (and concerns) of customers and therefore essential in helping his clients to articulate their requirements in the context of often highly complex technical considerations.Andrew promptly visited my property to assess on-site physical and technical considerations. Shortly afterwards he supplied a project outline complete with a suggested proposal including item-by-item component recommendations for discussion and refinement. Throughout an efficient reiterative process we were able fully to refine the specification with him gracefully taking into account the no doubt highly variable technical competencies of this clients.
Once agreed, Andrew devised the installation programme and timetable which he subsequently implemented precisely, and spotlessly, as defined (make due allowance for this client's occasional changes of mind!), and on time and budget.
Importantly, Andrew had a very personal hand in every single aspect of the process - from conception to on-site installation and sweeping up, too! I could not have asked for more.
Finally, Andrew was - and has been, ever since - meticulous in personally setting up operation of the network on site, ironing out glitches if/when they occurred and in tutoring me in how to 'drive' it all. Subsequently, my inevitable lapses of memory and/or understanding have always been met by calm and patient support, more or less at any time of the day or week, and if I got into a real pickle, he arranges a house-call at very short notice.
I can't speak highly enough of Andrew Walton and his Custom Sound and Vision business. He delivered what I wanted in an informed, highly competent manner, with courtesy, grace and attentiveness at all times. He and his business will go far.
Andrew came promptly to give us a quote after he was recommended by a friend. The work was done quickly and to a very high standard. Cables all hidden away with the minimum of disturbance to decor etc. Price even came in lower than quoted.
We couldn't be happier - many thanks.
We have used Andy in the past for our home AV installation which looked great, so he was the first person we thought of for an installation in our new house. We checked out the local competition first and Andy was by far the most competitive.
After 90 minutes we had all of the cables hidden and only two matchbox sized patches of plaster as evidence of the work!
We are really pleased with the result, as always and would be more than happy to recommend Andy to anyone.
We're absolutely delighted with our new TV, Andrew completed the installation (wall mount with cables hidden in wall cavity) at very short notice and with minimal disruption. I was expecting alot of repair work on the wall but on the contrary I only have a small area to repaint.
Very impressed - thank you very much
Found Custom Sound and Vision provided excellent service and the installation was completed to very high standard, would definetly recommend.
Thank you Andrew
We recently used Custom Sound and Vision, we are so pleased with the way Andy completed the wiring installation which is completely hidden and also the set up of our sound and television system, very professional and left everything neat and tidy. We will recommend them to all our friends.
Many thanks for an excellent job.
Peter
Having had a few quotes from several different companies regarding a TV and Home Cinema install, Custom Sound and Vision were by far the best option in terms of cost and knowledge of what I required. The end result was a fantastic, professional install which has become the main attraction in our House. I've recommended their services to plenty of friends and family who always have positive comments on the install. We will be using Custom Sound and Vision again shortly for a TV installation within our Kitchen and Master Bedroom. Can't recommend highly enough!
I recently used Custom Sound and Vision to diagnose and repair a problem with my satellite signal. Andy was fantastic - he quickly got to the source of the problem and knew immediately how to put it right. Very impressed with the professionalism of the service and would definitely recommend to others!
I used Custom Sound and Vision's services recently and was really impressed with the quality of the install. The work was completed to schedule and the finished article is exactly what was requested. Brilliant service.
Nadhim Zahawi
Member of Parliament for Stratford on Avon
Excellent work, Andy installed my Panasonic Plasma TV and AV Reciever very neatly. All the wires were concealed into the wall making it look very proffessional. Have recommended him to several of my friends already.
Great job by Andy. Professional installation of my TV and home cinema system earlier this year at a very reasonable price. Highly recommendable.